Fd7 Privacy Policy – Our Firm Commitment to Protecting Your Data

This Privacy Policy applies to fd7.biz and all digital services under it. Whenever you register, log in, place a bet, make a payment, or contact customer support on fd7 — this policy is in effect to protect your information.

Fd7 believes your personal data belongs to you. We created this policy so you can clearly understand what information we collect, why we collect it, and how you can stay in control of your own data.

This policy may be updated at any time. For significant changes, fd7 will notify you at your registered email address. The latest version will always be available on this page.

Fd7 only collects data that is genuinely necessary to provide our services. Requesting unnecessary information goes against our policy.

Fd7 has specific and legitimate reasons for collecting your data. Information is never gathered for vague or unnecessary purposes.

Legal Bases

• Contract Performance: To manage your account, process payments, and deliver betting services.
• Legal Obligation: For KYC, AML (Anti-Money Laundering), and age verification purposes.
• Legitimate Interest: For fraud prevention, security assurance, and service quality improvement.
• Your Consent: With your permission, for marketing communications and optional features.

Fd7 uses your data solely for the purposes listed below. Any use beyond this goes against our policy and applicable law.

Primary Use

• Creating, managing, and securing your account.
• Processing deposits, withdrawals, and bets.
• KYC verification and identity confirmation.
• Providing customer support assistance.
• Detecting and preventing fraud and illegal activity.

Secondary Use (With Your Consent)

• Sending you fd7's latest offers, bonuses, and promotional updates.
• Platform usability analysis and improvement.
• Creating a personalised experience.

Fd7 never sells your data. It is never shared with advertisers or third-party marketers. Data is shared only in the limited circumstances outlined below:

Limited Data Sharing

• Payment Processors: Solely to process transactions with bKash, Nagad, or your bank.
• Identity Verification Services: With licensed verification providers for the KYC process.
• Legal Authorities: In compliance with court orders or statutory obligations.
• Fraud Prevention Services: With security partners for fraud detection.

Fd7 has legal agreements in place with every third party, binding them to strict data protection obligations. They are not permitted to use the data they receive for their own purposes.

Fd7 employs the highest industry-standard technical and organisational measures to protect your data. Our security systems are regularly updated and tested.

Technical Security

• 256-bit SSL/TLS Encryption: Protection across all data transmissions.
• Two-Factor Authentication (2FA): An extra layer of security at login.
• Firewall & IDS: Protection against cyber attacks.
• Real-Time Monitoring: Unusual activity monitored 24/7.
• Data Backup: Encrypted backups stored in secure infrastructure.

Organisational Security

• Fd7 staff access to your data is strictly limited to those who need it.
• Regular security training and awareness programmes.
• Annual security audit conducted by an independent third party.
• A rapid response plan in the event of a data breach.

Fd7 uses cookies on its website. Cookies are small files stored in your browser that help improve site functionality. fd7 uses the following types of cookies:

You can disable cookies at any time through your browser settings. However, turning off essential cookies may cause some fd7 features to not work properly.

At fd7, you have full control over your personal data. Under international data protection laws, you are entitled to the following rights:

To exercise any of your rights support@fd7.bizto reach us by email. fd7 typically responds within 30 days.

Fd7 does not retain your data longer than necessary. However, certain information must be kept for a specified period to meet legal obligations.

Retention Period

• Active Account: All data is retained for the full duration your account remains active.
• After Account Closure: Generally 5 years, as required by legal obligation.
• Transaction Records: 7 years for financial audit purposes.
• KYC Information: As directed by regulatory authorities.
• Cookies & Log Data: Typically 90 days to 1 year.

For any questions, requests, or complaints regarding this Privacy Policy or the protection of your data, please contact fd7's Data Protection team.

Contact Method

• Email: support@fd7.biz
• Live Chat: directly on the fd7.biz website
• Response time: typically within 72 hours

Complaint Resolution Process

Upon receiving your complaint, fd7 will send a confirmation message, then investigate and provide a resolution within 30 days. If you are not satisfied with fd7's decision, you have the right to escalate your complaint to the relevant regulatory authority.